We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Brushes are perfect I'm happy. each in an individual stop. The producer is super. I recommend.
Long Walk. But I really liked everything.
Come quickly! All as in the description! In practice has not yet tried
Very good quality, hard more than estimated time, but the rest good product, exactly what is shown in the images.
It's okay.
I loved the same
Super
Very pretty brushes not bad at all
Whole great makeup brushes.
The store processed the order for a long time, even extended the processing time. There were brushes for a very long time. Tracked badly. The brushes themselves are good, but the garazdo is smaller than they look in the photo
One brush came broken
I liked everything
Super quality, very soft recommend
Super goods all so as the description. Recommend and thank you. Best regards.
Everything has come, the quality leaves much to be desired, but for its price is very good
Brushes are good, without marriage and smell. Walked a little more than a month
Thank you, it came in 2 months, to our Trans-Baikal territory. Everything is exactly as in the description
Good brushes
Ordinary, their money is worth
Makeup Brushes came well packed. product quality and delivery is very satisfied.
Quickly very quickly delivered, quality fire
Yes
The goods are normal, not natural, for such a price is the most. The goods took a long time.
The woman said will go, good quality all as in the description that was waiting, delivery month, thanks to the store, promptly, and sociable
Very cool brushes. Very soft