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Stainless Steel and Bamboo Coffee Cup

14 reviews
100% of buyers enjoyed this product! 102 orders
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  • Item Type: Coffee Cups

  • Material: Bamboo, Stainless Steel

  • Size: 7.5 x 7.5 x 10.5 cm / 2.95 x 2.95 x 4.13 inch, 8 x 8 x 18 cm / 3.15 x 3.15 x 7.09 inch

  • Volume: 250 ml / 8.45 oz, 500 ml / 16.91 oz
  • Feature: Reusable

  • Package Includes: 1 x Pc

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of coolreusable (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://coolreusable.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

14 reviews
100% of buyers enjoyed this product!
5 stars
(13)
4 stars
(1)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
A***a
verifed buyer
29 Dec 2018

product in good condition.

M***a
verifed buyer
23 Dec 2018

Great glass. Traveling about a month. Packed very reliable. Do not damage. Looks stylish, foreign odors. Outside wood covered with smooth, not rough, as I think the photo. But it is better, more convenient to clean. The temperature is kept not long. Allow a comfortable temperature drink coffee for 1,5 hours, and then cold. Well on it and mug, instead. Cover is not sealed, there is a hole through which to drink, so liquid can spill. With wear can not, but for office ideal. Highly recommend

J***s
verifed buyer
10 Dec 2018

I really liked, quality nice

A***v
verifed buyer
7 Dec 2018

22 days in Krasnodar. Great glass (despite kosyachki-see. Photo), which I decided to use as калабас for матэ in car.

L***R
verifed buyer
6 Dec 2018

At first glance mug FIRE! Very high quality and right is made. All match the description. We can recommend! But we need to see how to behave in use, UNSUBSCRIBE later comment

Customer
verifed buyer
3 Dec 2018

Dean top stand

N***n
verifed buyer
29 Nov 2018

like the photo. good quality. the package was wrapped very good

A***k
verifed buyer
24 Nov 2018

All fine/packaged/reached great

Customer
verifed buyer
20 Nov 2018

i received package in optimal time. description, condition of things were ok. I recommend this store.

D***a
verifed buyer
19 Nov 2018

Mugs came less than 2 weeks, after ordering. Were very good, have a smell, but think it will erode. The термокружки beautiful, durable, lightweight and comfortable. And the whole natural wood very tactile pleasant. Price = Quality definitely! Thanks to the store. Recommend!

Customer
verifed buyer
19 Nov 2018

We loved it. Article quality. All advise. Thank You

R***d
verifed buyer
1 Nov 2018

Looks great hope keeps the heat better than when in use дополнют review. Well packed with sending all right even box not hesitated

Customer
verifed buyer
31 Oct 2018

Great Circle! Thanks for shipping, it quickly realized. Quality goods in general I Rady))

Customer
verifed buyer
19 Oct 2018

Packaging is very excellent

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