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Plant Moisturizing Facial Mask

49 reviews
100% of buyers enjoyed this product! 10658 orders
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  • Item Type: Skin Care
  • Feature: Oil-Control, Moisturizing, Whitening, Treatment, Blackhead Remover, Nourshing, Hydrating
  • How to Use: Washing Your Face. Taking Out Facial Mask. Putting Mask on Your Face. Waiting for 15 to 20 minutes until Absorbing. Remove Mask and Patting Excess Liquid until Absorbing.

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of coolreusable (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://coolreusable.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

49 reviews
100% of buyers enjoyed this product!
5 stars
(44)
4 stars
(5)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
T***a
verifed buyer
19 Dec 2019

Very good

N***u
verifed buyer
19 Dec 2019

The goods did not come. With the store did not communicate. Money returned by AliExpress.

R***r
verifed buyer
19 Dec 2019

The order came intact and safe

L***l
verifed buyer
19 Dec 2019

There is a high rating I will make and write my assessment thank the store and please reduce the shipping value for orders in Saudi Arabia

R***r
verifed buyer
19 Dec 2019

Packaging whole, until I tried.

Customer
verifed buyer
18 Dec 2019

The goods did not come, but the store returned the money

M***a
verifed buyer
18 Dec 2019

Not received, but the store is decent! Returned money

K***d
verifed buyer
18 Dec 2019

thanks store... very good quality facial mask... timely arrived my percel.... thanks

D***
verifed buyer
18 Dec 2019

The mask is very good, I advise everyone. Took with aloe. A lot of liquid, you can use even the second time the liquid itself, in which the mask floated

Customer
verifed buyer
18 Dec 2019

The goods did not come, the money was returned

A***n
verifed buyer
18 Dec 2019

Order went 3 months

Z***z
verifed buyer
17 Dec 2019

Very well packaged and leaves skin soft

M***a
verifed buyer
17 Dec 2019

I arrive complete and well packed. Thank you very much and I recommend the store

A***d
verifed buyer
17 Dec 2019

v nice

F***r
verifed buyer
17 Dec 2019

It was a month, the parcel was not tracked

Y***a
verifed buyer
16 Dec 2019

I'm super fast.

N***n
verifed buyer
16 Dec 2019

Has arrived within a month has not yet tried

L***l
verifed buyer
16 Dec 2019

The parcel went long) to Rostov on Don 2 months. The quality is excellent.

N***i
verifed buyer
16 Dec 2019

The goods Received, thanks to the store. The parcel went to Warsaw a little more than a month. I'll try masochki and later I'll add a review of the quality of the product

A***o
verifed buyer
16 Dec 2019

It came intact. About the effect I will write later

Customer
verifed buyer
16 Dec 2019

Masks

Customer
verifed buyer
14 Dec 2019

Product came very quickly, even not tested.

G***p
verifed buyer
14 Dec 2019

All perfect, my wife happy

Customer
verifed buyer
14 Dec 2019

Came quickly, good

B***b
verifed buyer
14 Dec 2019

descriptiion is perfect but the product don't arrive.

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