- Item Type: Pillow
- Material: Memory Foam with Velour Cover
- Size: 50 x 30 x 7 x 10 cm / 19.69 x 11.81 x 2.76 x 3.94 inch
- Weight: 0.6 kg / 1.32 lbs
Package Includes:
- 1 x Pc
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Easy returns and refunds
Free shipping worldwide
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of coolreusable (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://coolreusable.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
57 reviews
100% of buyers enjoyed this product!
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Came in good condition. Odorless
The pillow is very soft and pleasant to the touch, as written in the descriptions, but there are not great shortcomings in the form of protruding threads, this is seen in the photos. -The pillow is very soft and pleasant to the touch, as it is written in the descriptions, but there are not big drawbacks in the form of protruding threads, this can be seen in the photos. ---
Very comfortable) mask for sleeping as a gift went
Maman used to 4 days. First I grumbled, now I'm happy.
Everything is fine! before St. Petersburg the parcel arrived in 32 days, packed securely, nothing was wrinkled and not torn. the pillow is very high quality, everything corresponds to the description, tactile sensations are pleasant. after unpacking, the pillow took its size in about 2 minutes, this considering that on the street the minus temperature and unpacked almost immediately without warming up to room temperature. tried to lie down, a very interesting feeling-the pillow pressure exerts on the entire surface of contact with The same effort. they did not have time to sleep on the pillow, but they tried to lie down and relax-almost relaxation. acquaintances bought in the store almost the same for 5-7 thousand, tested our, said that our pillow felt even better. the pillow has a removable cover that can be washed. pillow Super I will order more. the store put a small bonus-a night bandage for the eyes plus a pillow with some nice floral aroma-thank you very much. I recommend the seller and the product.
Similar to the picture, the cover with unbuttoned, a minute lay on it, seemed comfortable, (if you turn upside down, also convenient) then probably add a review when I normally test. For some reason, when the package bent the pillow in half, but it quickly straightened, I hope it did not affect such a strange arrangement
perfect. worth the money.
My second order I love it
Excellent quality for the price but little bit small, very well packed and quality. definitely I will buy from you again.
Good looks, Within 10 days delivered. Have not note slept.
The parcel came very quickly. Pillow excellent
It feels very comfortable. Recommended
Good pillows at a low price.
Yes, convenient. We have to take the whole family now.
The pillow is just super very high quality. Already slept on it-very comfortable. The size is excellent. I advise unequivocally!!!!
It was a month before Peter. Came folded in half, without problems recovered later. Moderately soft, notches comfortable. as a gift put a mask for sleep.
A week got rid of the stench of the flavor that lay in a bag with a pillow. Also included was a mask on the eyes. Pillow as in the photo. I sleep the second week, I get used to it. Neither the neck nor the head after sleep hurt.
Small but good, very comfortable to sleep
Cool pillow)))
Very good
Density good! But found a little small. After test shipping return
perfect
The parcel arrived 30 days before Tyumen, for some reason having spent a lot of time in Chelyabinsk (maybe the city liked), which I did not particularly like. The pillow was packed in 2 simple packages, folded in half. The material of the pillow itself is very similar to "squishy", it smells, it seems, the same. There are holes, but I think it's not bad (I hope). In general, everything suited me (in addition to the time that the pillow spent in Chelyabinsk). As a gift, the store put a night mask for the face, a fragrance with the smell of lavender (I think it is a pillow and smells now), on the pillow is wearing a pillowcase with a lock. If something does not like, then I will add a review (most likely). Seller thanks!
Arrived tidily down. Sleep there by now all the while. Pleases me fine.
fast shipment good product