US Dollar ($)
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Item Type: Cups
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Material: Glass
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Volume: 250 ml / 8.45 oz, 350 ml / 11.83 oz, 450 ml / 15.22 oz
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Feature: Reusable
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Package Includes: 1 x Pc
Categories
All categories
Free Worldwide Shipping
Free Worldwide Shipping
Buyer protection
Safe shopping
Easy returns and refunds
Free shipping worldwide
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of coolreusable (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://coolreusable.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
32 reviews
100% of buyers enjoyed this product!
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Excellent, there is a smell of wooden cover but it goes with time
Thank you <3
all good
Good Cup. Boiling water holding the cup in my hands do not feel.
Excellent quality, reliable packaging came quickly to Ukraine, the store liked, I will order more
Good quality
Whole! Excellent packing goods. Thank You
Everything is fine, the product is well packed
It came super fast, the glass looks very aesthetic. I ordered it as a gift, but i think i'll test a little later the bay there boiling water. Confused the bubble at the bottom, but judging by the photos it's normal
Very cool cup, ordered two more) identical to the photo from the store.
The goods received on time. Slightly spoiled lid and light smell, otherwise everything suits. Thank you store⭐️
Love the double wall glasses. Came very well packaged and delivery was very fast.
Everything came to the whole and unknown, the mug really liked, thank you... delivery is fast.
The lid has a smell, but it may fade
Cool beautiful glasses!
Very quickly received and very well packed
Very good quality and really fast shipping!
Cool cups, excellent volume, it's a pity that one of the two ordered glasses during delivery came erased just in dust. Until now, the mystery for me as one could remain absolutely whole and the second turned into powder))
Great fast shipping very happy.
the cup is besutuful
Dispatch very fast and perfect packing. Happy with the purchase
Didn’t have to wait too long for these
Very well packed. Beautiful glass, cappuccino in such a glass will look great
Very fast shipping, tracked all the way. Packaging very good, do not break. Cup very beautiful, keeps the heat, second wall does not heat up from hot drinks. All like, recommend)
This is amazing and beautiful mug that keeps things hot for a long time without the outer surface of the glass becoming warm. The design is elegant and the lid is very good and firm! :)