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Item Type: Toy Models
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Material: Wood
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Shape: Flower
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Feature: Reusable, DIY
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Package Includes: 1 x Pc
Item Type: Toy Models
Material: Wood
Shape: Flower
Feature: Reusable, DIY
Package Includes: 1 x Pc
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
11 11 2019 ordered 27 11 2019 received collected for a long time. Everything works a little bit when it's off. Who will collect to buy Super Glue
merci
Unfortunately, I did not. The money was returned without problems. Thank you!
As described, delivered in 4 days.
Product as described. Shipped in 2 weeks to Canada. Have not opened/assembled yet.
good
Is a gift. The parcel is still not been opened. Arrived in 1 month well packed and in perfect condition
Arrived. Looks good!
THe gift is beautiful I hope that instructions are inside ... :D
very good
perfect gift .)
Very pretty
It arrived ready to assemble, with reasonably good instructions. I have not tried to remove the pieces from the rest of the base board, so do not know hbow easy it will be to do.
Delivery two weeks. The quality of the parts is excellent. Cut everything very carefully. After assembly I will add feedback.
The product is fine. But it is advertised as UGEARS while it is not the official product
super!!!
Everything came whole. I'm waiting for the birthday girl to collect :)
Not collected, the gift is waiting for delivery. Details are visible in the window in the box. Made kind of normal.
Excellent! Very fast delivered, perfect product.
Thank You
It came to volgograd for a month, of course i can handle but not quite as it works
The parcel came quickly without damage and well packed. The product was more than satisfied!!! This beauty turned out
Description was very good.
Puzzle very nice playful editing very beautiful rendering
good service. Thank you