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Cat’s Face Designed Ceramic Cup

36 reviews
100% of buyers enjoyed this product! 272 orders
US $33.85
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  • Item Type: Cups

  • Material: Ceramic

  • Size: 8 x 8 x 9 cm / 3.15 x 3.15 x 3.54 inch

  • Volume: 400 ml / 13.53 oz
  • Design: Cat’s Face
  • Feature: Reusable

  • Package Includes: 1 x Pc

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of coolreusable (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://coolreusable.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

36 reviews
100% of buyers enjoyed this product!
5 stars
(32)
4 stars
(4)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
I***a
verifed buyer
17 Jan 2020

best

K***A
verifed buyer
9 Jan 2020

The stores packing is very good.

L***d
verifed buyer
7 Jan 2020

I got a white one had a spoon with it, but looks good as a pair very cute

Customer
verifed buyer
3 Jan 2020

Just like in the pictures. It was very well packed.

Customer
verifed buyer
29 Dec 2019

Very fast delivery, article in accordance with the description, very satisfied with my purchase, well packaged Cup and unbroken arrival, I recommend

B***r
verifed buyer
15 Dec 2019

Arrived on time, and as the description

K***v
verifed buyer
5 Dec 2019

Take a second time. Good mugs. The second time I ordered two, one came whole, the second with a chipped handle (apparently mail...) the money for the second was returned immediately.

Customer
verifed buyer
2 Dec 2019

Came whole, drink conveniently)

K***a
verifed buyer
29 Nov 2019

Cute but looks somewhat small. Unless there is 400ml

K***h
verifed buyer
20 Nov 2019

Excellent quality, nice to have a pair of black and white!

J***C
verifed buyer
3 Oct 2019

I'm extremely happy with my purchase. The mug was very well packed and it corresponds to the description. Also, it arrived in less than a month. It's worth the money, and I will be ordering more.

V***z
verifed buyer
25 Sep 2019

Cute, small though. Thought it was gonna be like a slightly oversized mug. Still good. Thanks

Customer
verifed buyer
12 Sep 2019

The mug is so cute and well packed.

B***B
verifed buyer
6 Sep 2019

These cute mugs were shipped quickly and arrived in just a few weeks time in The Netherlands. They came well-packaged in bubble wrap in cute seperate boxes which were packed tightly in styrofoam. The mugs are quite large and fit a lot of liquid. They are worth the money.

Customer
verifed buyer
3 Sep 2019

Very beautiful, just like the picture.

Customer
verifed buyer
28 Jul 2019

Gorgeous and super fast

A***a
verifed buyer
23 Jul 2019

Novorossiysk reached in 3 weeks. Everything came intact, well packed. Nice lace, bought for a gift. Purchase is happy!)

B***r
verifed buyer
19 Jun 2019

THE mug is beautiful. Came in perfect condition and in good time. Recommend

E***e
verifed buyer
15 Feb 2019

Really pretty and cute. Perfectly wrapped. Thank you store. Recommend.

J***a
verifed buyer
9 Feb 2019

Mug came a bit with disabilities. The debate was adopted, part of the money back. In general, happy. But it is ceramic or porcelain (don't know what exactly) Be careful

N***o
verifed buyer
3 Feb 2019

Thank You, excellent!

I***v
verifed buyer
2 Feb 2019

400 ml-it under the rim.

L***a
verifed buyer
9 Jan 2019

Perfect cup!!!!

A***a
verifed buyer
9 Jan 2019

Super, same as the picture. Arrived fast and very well packed. Thank you!

T***k
verifed buyer
9 Jan 2019

Everything ok

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